Shipping Policy

Only Physical Products will be Shipped. Digital Products can be downloaded.

Digital Products will be available for download immediately after successful payment.

FOR ZIP FILES ONLY:

**ZIP FILE – HOW TO DOWNLOAD**

First and foremost, this has to be done from your computer and not on mobile.

FOR DESKTOP (WINDOWS) : 

Once you click on the link to download, the file will automatically go to your downloads folder. 

The link is a zip.file. 

To open the zip.file, simply right click on the file > click Extract All...

After extracted, you will then have access to the files of your purchase 

FOR DESKTOP (MAC) : 

Once you click on the link to download, the file will automatically go to your downloads folder. 

The link is a zip.file.

To open a zip.file on Mac you just DOUBLE CLICK IT

Once extracted and accessed from your computer, you can then send it to yourself to access from your mobile device.

Estimated product shipping delivery times:

USA: 5-7 business days after being shipped

World: We do NOT offer world wide shipping at this time.

Your order will be shipped out on average within 3-5 days of ordering.

Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at support@shopmslaquitaslewis.com noting your order number. We'll see what can be done.